• RECEPTIONIST/CUSTOMER SERVICE REPRESENTATIVE

    Since 2003, Naturepedic has been on a mission to transform the lives of our customers through safer, healthier sleep. By eliminating materials like flame retardants and polyurethane foam from our line of certified organic natural mattresses, Naturepedic supports an organic holistic lifestyle while protecting the environment.
     
    Our customers and our employees are truly family to us. We are currently seeking a RECEPTIONIST/CUSTOMER SERVICE REPRESENTATIVE to work from our Chagrin Falls location. This position is a fast paced, multi-tasking role and requires someone who has a professionalism with excellent verbal and written communication skills. The right candidate will be a strong addition to our already outstanding team will help to continue our growth for years to come. 
     
    What you’ll do:

    • Greet customers and answer multi-line phone system.
    • Provide product information.
    • Assist multiple departments with various administrative tasks.
    • General office duties including copying and scanning documents, preparing letters and correspondence for mailing, processing incoming and outgoing mail, managing inventory of office supplies, and coordination with vendors as necessary.
    • Manage customer relationships to a high level of customer satisfaction.
    • Oversee and manage inventory of cafeteria and office supplies.
    • Promote and contribute to a working atmosphere across all divisions that results in maintaining strong cooperation, efficiency, and team work.
     
    What you’ll need:
    • Natural capacity to “self-start” with a take charge attitude.
    • Great attention to detail.
    • Excellent verbal and written communication skills.
    • Ability to multi-task and switch gears quickly.
    • Proficiency in Word, Excel, Outlook.
    • Experience in or willingness to learn NetSuite.
    • Genuine love of people and “willing to help” attitude.
    • Flexibility and adaptability.
    • Ability to work effectively with all levels of the company.
    • Team-oriented and collaborative outlook.
     
    What you’ll get:
    • A competitive pay for performance compensation package including bonus opportunities.
    • Excellent benefits including medical, 401(k), paid vacation and holidays.
    • Positive and exciting company culture.

  • Upcoming Events

     
  • Chagrin Chamber Live Cam