Part-Time Showroom Assistant

Timan & Co., a leading provider of custom window treatments, is seeking a friendly, organized, and proactive Showroom Assistant to support our sales and installation teams while ensuring a welcoming experience. This part-time position plays a key role as the first point of contact—in person, over the phone, and via email—for new inquiries, current clients, and past customers. You will work closely with our office managers, assist in three showroom locations (Cleveland, Chagrin Falls, and Rocky River), and help guide walk-in customers through Hunter Douglas product offerings.

Key Responsibilities:

• • Greet all showroom visitors and create a warm, professional first impression.
  • Answer incoming phone calls, respond to voicemails, and manage email inquiries.
  • Schedule consultations and follow-ups for clients.
  • Provide basic product information to walk-in clients and coordinate appointments with the appropriate team member.
  • Maintain a clean, organized, and visually appealing showroom environment.
  • Assist sales staff with preparing client materials and samples as needed.
  • Help coordinate day-to-day operations such as data entry and light administrative work.
  • Track and organize product literature, sample books, and promotional materials.

  Qualifications:

  • Prior experience in customer service, retail, or administrative support preferred.
  • Friendly, professional, and confident demeanor in person and on the phone.
  • Strong organizational and multitasking skills.
  • Basic computer skills (email, calendars, CRM systems).
  • Interest in interior design or home improvement a plus.
  • Comfortable learning about Hunter Douglas products and communicating their features.
  • Reliable, punctual, and a true team player.

  Requirements

  • Availability up to 30 hrs per week, ideally 3-4 days a week, including Saturdays.
  • Must be able to sit or stand for extended periods and lift light materials (up to 25 lbs).
  • Professional appearance and demeanor, adherence to company brand guidelines.
  • Must pass a background check and drug screening.
  • Valid driver’s license and reliable transportation to get to all three showrooms.

  Benefits

  • Competitive hourly pay.
  • Flexible scheduling.
  • Hands-on training and growth opportunities.
  • Team-oriented, supportive work environment.
  • Employee discount on products and services.